British Airways faces a record fine of 183 million pounds sterling for violating its security systems last year. The airline, owned by IAG, says “surprised and disappointed” by the sanction from the Information Commissioner’s Office (ICO).
At that time, British Airways had stated that hackers had committed a “sophisticated and malicious criminal attack” on its website. The General Data Protection Regulation (GDPR) came into force last year and was the largest reorganization of data confidentiality in 20 years.
The penalty urge on British Airways is the first to be made public since the introduction of these standards and represents 1.5% of its worldwide turnover in 2017, less than the maximum possible of 4%.
British Airways has 28 days to appeal. Willie Walsh, chief executive of IAG, said British Airways would be making representations to the ICO.
“We intend to take all appropriate steps to defend the airline’s position vigorously, including making any necessary appeals,” he said.
British Airways had previously reported that approximately 380,000 transactions were affected, but the stolen data did not include details of the travel or passport.
The information included names, email addresses, credit card information such as credit card numbers, expiration dates and the three-digit CVV code found on the back of credit cards, although British Airways has said it did not store CVV numbers.
“British Airways responded quickly to a criminal act to steal customers’ data. We have found no evidence of fraud/fraudulent activity on accounts linked to the theft.”“We apologise to our customers for any inconvenience this event caused.”
“British Airways responded quickly to a criminal act to steal customers’ data. We have found no evidence of fraud/fraudulent activity on accounts linked to the theft.”
“We apologise to our customers for any inconvenience this event caused.”
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22 July, 2019