WhatsApp ‘s famous messaging service released its business version in 2018 and recently announced that the Facebook-owned messenger would charge its business customers for some of the services it provides.
The WhatsApp Business role enables small and medium-sized companies to directly chat with clients, provide support and sell goods.
If you are a company owner and want to use the app’s business version, you need to follow these basic steps:
• Go on Google Play Store and download the WhatsApp Business app
• Verify your business phone number
• Restore your backup if you want to
• Set your business name
• Expand your business profile by tapping the More Options section. Go on settings and make the necessary changes.
Such important things that should be noted:
WhatsApp enables users to move their accounts, including chat history and media, to their new WhatsApp Business account with their current WhatsApp Messenger account.
If you decide to avoid using the WhatsApp Business app, please notice that WhatsApp also doesn’t allow you to move your chat history back to WhatsApp Messenger.
As long as the accounts are connected to distinct phone numbers, you can use both the WhatsApp Company app and WhatsApp Messenger concurrently. At the same time, it is not possible to have one phone number connected to both applications.
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